Terms of Service

1. Definitions

• "Company" refers to Altariqlabs
• "Services" refers to our consulting, development, and SaaS products
• "User" refers to any individual or entity using our services
• "Content" refers to all data, information, and materials
• "Account" refers to your registered account with us

2. Acceptance of Terms

By accessing our services, you confirm that:

• You are at least 18 years old or have parental consent
• You have the authority to enter into this agreement
• You will comply with all applicable laws and regulations
• All information provided is accurate and current

3. Services Description

Altariqlabs provides:

• AI and software consulting services
• Custom software development
• SaaS products and platforms
• Technical support and maintenance
• Training and implementation services

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

4. User Accounts and Registration

Account Creation

To access certain services, you must create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Account Termination

We may suspend or terminate your account if you violate these Terms or engage in prohibited activities.

5. Acceptable Use Policy

You agree not to:

• Use our services for illegal or unauthorized purposes
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services to compete with us
• Reverse engineer or attempt to extract source code

6. Payment Terms

Fees and Billing

• Fees are as specified in your service agreement or subscription plan
• All fees are non-refundable unless otherwise stated
• Payments are due according to the agreed schedule
• Late payments may result in service suspension
• We reserve the right to change pricing with 30 days notice

Taxes

You are responsible for all applicable taxes, duties, and fees related to your use of our services.

7. Intellectual Property Rights

Our Rights

All content, features, and functionality of our services are owned by Altariqlabs and protected by intellectual property laws.

Your Rights

You retain ownership of content you provide to us. By using our services, you grant us a license to use your content as necessary to provide our services.

Custom Development

For custom development projects, intellectual property ownership will be specified in the project agreement.

8. Data Protection and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• We implement appropriate security measures
• We comply with applicable data protection laws
• You are responsible for the security of your data
• We may process data as necessary to provide services

9. Service Level Agreements

For SaaS products, we strive to maintain high availability and performance:

• Target uptime of 99.9% for production services
• Regular maintenance windows with advance notice
• Support response times as specified in your service plan
• Disaster recovery and backup procedures

10. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to the amount paid for services in the past 12 months
• We are not liable for indirect, incidental, or consequential damages
• We do not warrant that our services will be error-free or uninterrupted
• You use our services at your own risk

11. Indemnification

You agree to indemnify and hold harmless Altariqlabs from any claims, damages, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you provide to us

12. Termination

Either party may terminate this agreement:

• With 30 days written notice for convenience
• Immediately for material breach
• Immediately if required by law

Upon termination, you must cease using our services and we may delete your data according to our retention policy.

13. Dispute Resolution

Any disputes will be resolved through:

• Good faith negotiations first
• Binding arbitration if negotiations fail
• Governing law as specified in your service agreement

14. Changes to Terms

We may update these Terms periodically. We will notify you of material changes via email or through our services. Continued use after changes constitutes acceptance of the new Terms.

15. General Provisions

• These Terms constitute the entire agreement between us
• If any provision is invalid, the remainder remains in effect
• We may assign our rights and obligations
• No waiver of any term will be deemed a continuing waiver
• These Terms are binding on successors and assigns

16. Contact Information

For questions about these Terms, please contact us: